Welcome to Plan Alpha Systems | Customer engagement platform

Imagine a world where your Content Management System (CMS), your Customer Relationship Management System (CRM) and your e-forms all worked together.  Imagine they are in one system.

Plan Alpha can do all this for you
 using open source zero licence fee software.

We've changed the game for councils and their customers forever.

We have the skills to make your website your biggest asset by integrating systems and increasing self-service applications to transform your public service delivery.

Plan Alpha method - a journey to customer self-service 

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what our customers have to say ...

We had a unique set of challenges that needed to be addressed. Plan Alpha delivered the site we needed, and since it went live in 2013 have given us reassuring and expert support. They have recently revamped the website to a responsive ‘phone-friendly’ experience for our users.



In 2008, East Cambridgeshire was the first UK local authority to adopt the Drupal open source platform. Over the years we have saved tens of thousands of pounds by not paying software licence fees for our CMS, which runs our corporate website, our intranet and local tourism sites. Plan Alpha also provide and support our Cloud hosting.



By working together with our neighbouring council Surrey Heath we were able to use many of the inputs and expertise that they had developed in their relationship with Plan Alpha. As a result, we were able build a new website very quickly and at a cost far lower than any competing proprietary content management system.



The Epsom Playhouse is a superb venue in the heart of the town that hosts both professional and local amateur productions. Plan Alpha rebuilt our website and provided seamless integration to our ticketing and virtual tour software. 



The Isles of Scilly is a beautiful and unique place, and the council is involved in many aspects of people’s lives, more so than a conventional small authority. Plan Alpha worked with us to build a one-off site that was tailored especially to our island, and in under 3 months from kick off to live.



Surrey Heath’s proprietary content management system was in need of replacement. Following a thorough and professional procurement exercise involving expert input from both IT and Communications, Plan Alpha was selected for its Best Value bid and technical, and design expertise. In addition, the open source platform can be extended to include CRM functionality. 



Tendring were an early adopter of the Drupal open source platform. Open source is recommended by the UK central government as primarily it avoids proprietary lock in. The Drupal platform provided by Plan Alpha was the best value option. We have had Drupal for 6 years now and we will never need to pay any licence fees.



Design, design, design was the driving force behind Camberley Theatre. Plan Alpha’s design as well as technical expertise means that not only do we have a theatre shop-window, but our customers use the website to book performances on-line.